The Epitome in Fine Cigars and Tobacco is rated 4.9 out of 5 stars, based on 26 reviews!
Fantastic service!! Great selection of cigars and one of a kind pipes. We are from out of town and were visiting for a couple of days my fianc wanted a cigar and a new pipe. After walking the mall for a few hours I was so thirsty and the young gentleman with long hair and glasses offered to get me water since they don't sell bottles. The service was excellent- we definitely will be coming back!
I came in here on a whim while on vacation. I was surprised to find a cigar shop in a mall but it was convenient.
Upon entering I was greeted by an employee. He was very friendly and asked if there was anything he could help me with. I asked for suggestions and he gave me a variety of suggestions all at different price points.
After I made my selections, the employee who was helping me offered to cut the cigars and threw in several small boxes of matches for free.
As far as cigar shops go, this place was a solid option and the customer service was great. I should also mention I saw tobacco, pipes, a hookah and other items that you might expect to find in a place this. If ever back in the Biloxi area, I'll definitely return here.
I was in Biloxi on vacation and I stopped in for some cigars and the staff was extremely helpful
The friendliest, most helpful staff in the entire mall. They constantly answer all of my questions like it’s the only one they’ve answered that day. I love this shop ?
New to cigars. Lots of info on the internet but nothing beats face to face. The guy I bought from twice now was super patient and helped me pick cigars based on my first trial. Would recommend to rookies or veteran cigar smokers.
Wandered in whilst at the Mall. Was not expecting much but was helped with a pipe tobacco. Customer service was amazing. I was asked what I liked (and did not like) and then was offered a custom blend. Nailed it. Spectacular smoke. Hard to believe one can still find this sort of service today. I will return.
The best pipe shop in the US! Super friendly and knowledgeable. Excellent customer service!
Purchased my first meershaum here. Very pleased with the service and selection. Will deffinitly be a repete customer.
After relying solely on the internet to supply my pipe smoking hobby, it was such a treat to buy some tobacco the old fashioned way - from the dudes that blended it. Don't go through Biloxi without stopping in, drinking some delicious coffee, and chatting with these guys. I just wish it were closer to home!
Thank you for helping me find just what i wanted for my boyfriend! Very helpful. Thank you. Kathy kent
It was a great place to work. Pat encouraged us to learn as much as we could so we could provide great customer service. I'm glad to see so many good reviews.
Super informative staff. Probably my favorite tabacco shop
I bought my first fine cigar from here 20 years ago.
I was on a business trip and I didn't have a cigar so I went on line and this place popped up I drove 7 miles 1 way and I was glad I did. They have a really nice selection of Fine Cigars. If you are ever in the area you should stop by.. Thanks
The folks at The Epitome are knowledgeable and helpful. I have never left the store dissatisfied. I make it a point to stop in whenever I am in town.
They have a great selection of cigars, pipes, pipe tobacco and just about anything you need. The staff was very knowledgeable about every product. I would recommend this store to anyone that loves cigars and smoking tobacco pipes!
Hey, was at your store before Christmas loved it do you do mail order??
Great assistance from staff whilst choosing pipe tobacco blends. Good choices of cigars. Thanks. Visitor from The United Kingddom
Susan and Sam are the best! Very friendly staff and quite knowledgeable. I visit the Epitome every time I am in Gulfport. Great shop and great staff!
Pretty good selection of pipes, pipe tobacco and cigars.
Friendly helpful staff, I've been in and out of this store for years, always good selection of coffee, cigars, pipe tobacco and accessories. The pipe and pipe tobacco selection is very good, but I wish that they carried pipe tobacco tins. It is the only real tobacconist shop on the coast. A++
With pipes (no glass), bulk pipe tobaccos, cigars, hookahs (and many different hookah tobaccos), and fine coffees, the Epitome is the only one-stop shop for practically any tobacco product you're looking for. They pack a whole lot into a tiny shop. In my experience, the staff are incredibly helpful, and knowledgeable. Prices aren't the best (though not horrible), but there are no other choices on the MS coast with this sort of variety, so it's a trade-off. Personally, I love this little shop.
Very friendly and knowledgeable staff. Very large selection of tobacco and coffee.
Very knowledgeable staff, polite and just friendly. Good selection of pipes and decent cigars. Good prices and they even got coffee
I was shocked to find a fully stocked and aged humidor in a mall, but there it is. Fantastic see ruin, very knowledgable staff, and some hidden aged gems hiding around the humidor. I will be back!
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